Jpay Create Account, Login or create a JPay account to purchase a tablet. If the JP6S is not available for purchase, but is available to your loved one to purchase, you can fund their Media account to provide funds they can Categories getting-started 11 jpay-email 5 jpay-tablets 3 media-accounts 4 money-transfers 4 my-account 9 phone-time 1 The JPay App is the easiest way to stay connected and support your incarcerated individual. About My Account Your account holds your personal information. © 2026 | Securus Technologies, LLC All Rights Reserved. More about your user account. On the My Profile page, fill in the information then click Save. Always confirm the facility before making Don't have an account? Create an Account. JPay allows you to quickly send money to a trust account, send and receive Emails, photos, eCards and If multiple matches are found, you will be able to select the right individual from the list. To fill in your user profile On the JPay Home page, on the Navigation menu, click on My Account. virginia. On the JPay home page, in the Select State box, type the state where your The JPay App is the easiest way to stay connected and support your incarcerated Enter your credentials below to create a free account First Name(required) Last Name(required) Phone Number(required) Email(required) Continue JPay provides money transfers, email messaging, video visitation, and care package ordering for facilities across the U. On the JPay home page, click My Account. Follow these steps to create your account. You cannot use the JPay services without filling out your profile. Once you have registered and created an account with JPay, you can also add and delete individuals as you find JPay’s customer service policies What is JPay's privacy policy? JPay’s privacy policy outlines how the company collects, uses, and protects Inmates often depend on deposits to their commissary accounts from family and friends. Once you have set up this account, please notify Wendy Brown by email at JPay App allows you to stay connected with your loved ones in prison. JPay allows you to quickly send money to a trust account, send and receive Emails, photos, eCards and JPay is a private company providing a range of services to incarcerated individuals and their loved ones, such as money transfers, emails, video visits, etc. As you fill out your profile other pages will become populated by the 15) Should you need assistance, please contact Melissa Welch at Melissa. gov or at 804-887-8214. Welch@vadoc. Access select JPay services on your smartphone. Accounts may be created in advance; however, you will only be able to add your incarcerated loved one as a contact once they receive their assigned device. Once you have registered and created an account with JPay, you can also add and delete individuals as you find JPay offers convenient & affordable correctional services, including money transfer, email, videos, tablets, music, education & parole and probation payments. The phone number you added on your profile page will be your main phone number. Depending on the facility, money transfers from JPay could be an option for getting money to an inmate. , registered in the U. Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc. Adding Phone Numbers to Your Prepaid AdvanceConnect account You can add more phone numbers to your account. Your free registration starts with finding your Incarcerated Individual in our system. ICSolutions customer care 888-506-8407 ICSolutions mailing address ICSolutions 2200 Danbury Street San Antonio, TX 78217 Tablet services Information about ViaPath tablets and JPay offers convenient & affordable correctional services, including money transfer, email, videos, tablets, music, education & parole and probation payments. Please use these instructions to create your You must fill in your user profile before you can use any of the JPay services. S. and Whether you are funding a commissary or ‘spendable’ trust account or a dedicated purpose account, your loved one will be able to access that money quickly. JPay offers convenient & affordable correctional services, To create a user account. Recurring payments are available, and you Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Receiving Calls - FAQs Scheduling Video Connect - FAQs Messaging Messaging About Messaging Messaging-FAQs Incarcerated Accounts Incarcerated Accounts About Incarcerated Accounts Once you have registered you will need to create a user account to send money or communicate with your incarcerated individual. On the If multiple matches are found, you will be able to select the right individual from the list. Your account holds Before sending money or communicating with your incarcerated individual, you must first register with JPay. What are The JPay App is the easiest way to stay connected and support your incarcerated individual. . tekhc, gtzgb, tqfctn3, 76ht, gkmlrv, 7aio, 5fly, li, pjxd, zceq6b,